NADRA Services Upgrade 2025: Union Council Counters, New Centers & Mobile App
NADRA Services Upgrade 2025: Union Council Counters, New Centers & Mobile App. In 2025, the National Database and Registration Authority (NADRA) has taken a huge step forward in improving its services across Karachi. Citizens will now benefit from NADRA union council counters, upgraded centers, new mega facilities, and major improvements in the NADRA mobile app.
These upgrades aim to make NADRA services faster, more accessible, and citizen-friendly. Whether it’s applying for a CNIC, renewing family records, or using the NADRA mobile app, residents will now find the process more convenient.
Union Council Counters at NADRA Centers
One-Stop Solution for Citizens
Mayor Murtaza Wahab recently announced that union council counters will now be available at all NADRA registration centers in Karachi.
Earlier, citizens had to visit multiple offices for documentation like birth certificates, death certificates, and family registrations. With these new counters, everything can now be done under one roof.
Benefits of Union Council Counters:
- Saves time and effort for citizens
- Reduces long queues at government offices
- Integrates NADRA services with local union councils
- Provides direct access to documentation without running around
New and Upgraded NADRA Centers
Landhi Babarbazar Upgraded Center
The Landhi Babarbazar NADRA Center has been fully upgraded with modern facilities.
Key improvements include:
- Counters increased from 4 to 7
- Daily capacity raised to 120+ visitors
- Separate washrooms for men and women
- Wheelchair access for disabled citizens
- Drinking water facility for visitors
This move makes the center more inclusive, comfortable, and efficient.
Mega Centers in Karachi
Apart from Landhi, mega NADRA centers are being built in:
- Gulshan-e-Iqbal
- Gulberg
- Surjani Town
These mega centers will serve thousands of citizens daily and help reduce pressure on existing NADRA branches.
Future NADRA Center in Lyari
A feasibility study is underway to set up a new NADRA center in Lyari’s Kakri Ground. This step ensures underserved communities also get access to fast NADRA services.
Technology & Mobile App Upgrades
Phase-Wise Upgradation of Centers
According to DG NADRA Sindh, Aamir Ali Khan, five NADRA centers in Karachi have already been upgraded, and 21 more centers will be modernized in phases.
This includes:
- Faster data processing systems
- User-friendly single-window counters
- Digitized record-keeping for quicker services
NADRA Mobile App Improvements
NADRA’s mobile app had initial challenges, but it is now being optimized for long-term citizen convenience.
What citizens can do with NADRA Mobile App:
- Apply for CNIC renewal online
- Track application status in real time
- Access birth/death registration services
- Avoid unnecessary visits to NADRA centers
Once fully functional, this app will become a digital backbone for citizen services in Pakistan.
Why These NADRA Upgrades Matter in 2025
The combination of union council counters, upgraded NADRA centers, mega facilities, and a mobile app shows NADRA’s commitment to modernization.
For a city like Karachi with 20M+ residents, these upgrades are not just improvements they are a necessity for smooth service delivery.
Old vs New NADRA Services
| Feature | Old NADRA System | Upgraded NADRA 2025 |
|---|---|---|
| Union Council Counters | Not available | Available at all centers |
| Service Counters (Landhi) | 4 counters | 7 counters |
| Daily Capacity | 60–70 visitors | 120+ visitors |
| Facilities | Limited | Washrooms, wheelchair access, water |
| Mobile App | Basic & slow | Improved, citizen-focused |
| Mega Centers | Few in Karachi | New ones in Gulshan, Gulberg, Surjani |
| Digital Access | Partial | Expanded via NADRA app |
How Citizens Will Benefit
- Faster Services – Reduced waiting time
- One-Window Operations – All services under one roof
- Better Accessibility – Wheelchair access and improved facilities
- Digital Services – App-based CNIC renewal and tracking
- Expansion in Underserved Areas – Lyari and Surjani Town getting new centers
FAQs about NADRA Services Upgrade 2025
What are NADRA union council counters?
Ans: These are service desks placed inside NADRA centers where citizens can access union council services like birth and death registration without visiting multiple offices.
Which NADRA centers in Karachi are being upgraded?
Ans: So far, five NADRA centers have been upgraded, including Landhi Babarbazar, while 21 more centers will be modernized in phases.
How does the NADRA mobile app help citizens?
Ans: The app allows citizens to renew CNICs, track applications, and access services online, reducing the need for in-person visits.
Conclusion
The NADRA services upgrade in 2025 marks a new chapter in citizen facilitation in Karachi. With union council counters, upgraded centers, mega NADRA facilities, and a reliable mobile app, millions of citizens will experience faster, easier, and smarter services.
